True North Elevator LLC
Effective Date:1/1/2026
True North Elevator LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how we collect, use, and protect your information when you visit our website or communicate with us.
We may collect the following types of information:
Personal Information: Name, phone number, email address, company name, property address, and other information you voluntarily provide through contact forms, service requests, proposals, or contracts.
Communication Data: Records of communications, including emails, phone calls, and SMS/text messages.
Website Usage Data: IP address, browser type, pages visited, and other analytics data collected via cookies or similar technologies.
We use your information to:
Respond to inquiries and service requests
Provide elevator maintenance, repair, and related services
Send estimates, invoices, and service updates
Communicate operational or scheduling information
Improve our website and services
Comply with legal and regulatory obligations
By providing your phone number and opting in through our website, service agreements, QR codes, or other forms, you expressly consent to receive text messages (SMS/MMS) from True North Elevator LLC related to:
Service updates
Scheduling and dispatch notifications
Estimates, invoices, and account communications
Customer support and operational messages
Message frequency may vary. Message and data rates may apply depending on your carrier.
Opt-Out:
You may opt out of receiving text messages at any time by replying STOP to any message. You may reply HELP for assistance or contact us directly.
Consent to receive text messages is not a condition of purchase or service.
We do not sell or rent your personal information. We may share information only with:
Service providers or contractors assisting in business operations
Regulatory or legal authorities when required by law
All third parties are required to safeguard your information.
Our website may use cookies or similar technologies to enhance user experience and analyze site performance. You may disable cookies through your browser settings.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
You may request to:
Access or update your personal information
Withdraw consent for communications
Request deletion of your information, subject to legal requirements
Requests can be made using the contact information below.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
True North Elevator LLC
Website: https://truenorthelevator.com
Email: info@truenorthelevator.com
Phone: (888) 906-8783